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Refund policy

Refund Policy

Last Updated: [11/05/2026]

At Bhatiyani Traders, customer satisfaction is important to us. Please read our Refund Policy carefully before making any purchase.

1. Refund Eligibility

Customers may request a refund only within 2 days (48 hours) of receiving the product.

Refunds will only be considered if:

  • The product received is damaged or defective

  • The wrong product was delivered

  • The item is missing from the order

  • Payment was deducted but the order was not confirmed

2. Non-Refundable Cases

Refunds will not be provided for:

  • Used or damaged products after delivery

  • Products without original packaging or invoice

  • Discounted or promotional items

  • Customized or special-order products

  • Return/refund requests raised after 2 days of delivery

3. Return Verification

To process a refund request:

  • Customers must provide clear photos/videos of the product and packaging.

  • Our team will inspect and verify the issue before approving any refund or replacement.

4. Refund Process

  • Approved refunds will be processed through the original payment method.

  • Refund processing may take 7–10 working days depending on the bank or payment provider.

5. Replacement & Exchange

In eligible cases, Bhatiyani Traders may offer:

  • Product replacement

  • Product exchange

  • Refund (if replacement is unavailable)

The final resolution will be at the sole discretion of Bhatiyani Traders.

6. Company Rights

Bhatiyani Traders reserves the right to:

  • Accept or reject any refund request after inspection

  • Modify this Refund Policy at any time without prior notice

7. Contact Us

For refund-related concerns, contact us at:

📞 Phone: 7477290100
📧 Email: santoshrathi917@gmail.com
📍 Address: MAIN ROAD GEEDAM, BESIDE FOREST OFFICE, India